What does accepted behavior is endorsed behavior mean?
When you observe behavior without addressing it, your silence communicates approval—regardless of your intent. If an employee misses deadlines repeatedly and nothing happens, the team learns that deadlines are suggestions. This principle explains why inconsistency destroys culture faster than bad po
When you observe behavior without addressing it, your silence communicates approval—regardless of your intent. If an employee misses deadlines repeatedly and nothing happens, the team learns that deadlines are suggestions. This principle explains why inconsistency destroys culture faster than bad policies: every non-response is a response.