How do I identify gaps between our stated values and actual behavior?
Map your stated values against observable decisions: hiring practices, vendor relationships, customer conflict resolution, and resource allocation. Values are revealed in trade-offs—when profit conflicts with stated values, which wins? Ask employees anonymously which values they see lived daily vers
Map your stated values against observable decisions: hiring practices, vendor relationships, customer conflict resolution, and resource allocation. Values are revealed in trade-offs—when profit conflicts with stated values, which wins? Ask employees anonymously which values they see lived daily versus posted on walls. The gap between these lists is your authenticity risk.