How does building cultural infrastructure compare to fixing cultural problems?
Fixing problems is reactive and endless—each issue requires new intervention. Building infrastructure is proactive and compounding—once systems exist, they self-regulate. McKinsey found infrastructure-focused organizations achieve 20% lower turnover because the system maintains standards without con
Fixing problems is reactive and endless—each issue requires new intervention. Building infrastructure is proactive and compounding—once systems exist, they self-regulate. McKinsey found infrastructure-focused organizations achieve 20% lower turnover because the system maintains standards without constant leadership intervention. You stop fighting fires when you install sprinklers.