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How do I identify gaps between stated and actual behavioral expectations?

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How do I identify gaps between stated and actual behavioral expectations?

Last updated April 2, 2026

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Observe what behaviors get promoted, what gets ignored versus addressed, and what stories people tell about 'how things really work.' Survey employees on whether stated values match their experience. Compare documented standards against actual consequences—gaps reveal where stated expectations are a

Observe what behaviors get promoted, what gets ignored versus addressed, and what stories people tell about 'how things really work.' Survey employees on whether stated values match their experience. Compare documented standards against actual consequences—gaps reveal where stated expectations are aspirational rather than operational.

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